More like FARThammer

If you're reading this, take my advice:
Do not ever order gaming materials from Thoughthammer ( http://www.thoughthammer.com ).

I'm sure that when things go well, they go well.

But when there is a problem, their customer service department is completely unwilling to assist.

In my specific case, Dominion Prosperity is still very much delayed and this so-called "September release date preorder" probably won't arrive before my birthday gathering on November 20th. (Even if it does, I don't take these comments back)

This order of mine contained a couple of other items that are long-since released. The least they could do for people in my situation is offer to split the shipments. However, when "Carrie" at Thoughthammer was presented with this option, she said this was only possible if I paid shipping for both orders separately. And she and I both know that's not what I meant.

I've had good luck with other companies giving back something to the customers when there's trouble, but Thoughthammer's not getting any more of my business.

Wah wah wah wah wah wah, I'm a nerd ranting on the internet, I know.